Wireless Keyboard Not Working [Fixed] (2023)

Has your wireless keyboard stopped working? This article will show you how to fix the problem.

Using your computer becomes extremely challenging when you don’t have a working keyboard around. Although the fix could be as simple as turning it on, changing the batteries, or reconnecting it to its receiver there could be other reasons.

Why Is My Wireless Keyboard Not Working?

There are many different reasons why your wireless keyboard might not be working. It can be hardware-related such as the batteries but it can also be an issue with the software such as your drivers needing to be updated. Below is a list of reasons why your wireless keyboard could be broken.

  1. Your keyboard is turned off
  2. The batteries are dead
  3. Too many wireless devices around causing radio frequency interference
  4. USB 3.0 devices are interfering with the connection
  5. It needs to be reconnected to its receiver
  6. If it’s driver related:
    • Your keyboard needs to be updated to the latest drivers
    • You need to reinstall them
    • Or you reset your keyboard to its factory default drivers
  7. Your Bluetooth settings aren’t on
  8. It’s Broken

How to Fix Your Wireless Keyboard When It’s Not Working?

Cycling on and Off Switch

One of the first things you want to do when your wireless keyboard is not working is to check if it is turned on. You may have accidentally turned it off the night before to save your battery and forgot to turn it back on again. Turning it on and off again is also something you should try.

Change the Batteries in Your Keyboard

The next thing you do is check your batteries. They may have died and need to be replaced.

(Video) How To Fix Wireless Keyboard Not Working Problem 🔥🔥

  1. Take the batteries out of your keyboard
  2. Put them into another device to see if they work there
  3. If not, then you need to either replace or recharge them, if they are rechargeable batteriesWireless Keyboard Not Working [Fixed] (1)
  4. After changing your batteries, press the connect button on your keyboard to reconnect it to your computer.

Lessen Any Radio Frequency (RF) Interference

Your wireless keyboard may be experiencing radio frequency interference. A lot of wireless devices unfortunately are on same the 2.4GHz frequency band. If there are too many wireless devices connected it could cause signal issues.

To test if there is frequency interference move your keyboard closer to its receiver. If it starts working again that usually means it’s a frequency issue. Below are some tips to lessen radio frequency interference:

  1. Move your device closer to its wireless receiver
  2. Make sure your WiFi router and microwave are far away from your computer
  3. Turn off any other wireless devices when they’re not in use.

Move Your Wireless Receiver Away From Your Usb 3.0 Devices

USB 3.0 devices and ports can cause issues with devices on the 2.4GHz frequency band. This band is used for most wireless devices including your keyboard. You should determine where your USB 3.0 ports are in your computer then move either the wireless receiver or the USB 3.0 device far away from each other.

To find out where your USB 3.0 ports are:

  1. Take a look at the USB ports on your computer.
    • Your ports may have a label or icon near the port telling you that it is USB 3.0
    • USB 3.0 ports also usually have colour on the inside, usually blue.
  2. Look up your computer online.
    • The tech specifications of your computer will list the type of USB ports you have
    • There also might be a diagram showing you where they are.
  3. Windows will sometimes notify you when you’ve inserted something into a USB 3.0 port

Once you’ve found out where your USB ports are, move your wireless receiver away from them by using a USB extension cord or a USB hub.

Fix Your Wireless Receiver

The problem could also lie in the wireless receiver. This small device, that is inserted into a USB port in your computer, is what connects your wireless keyboard to your computer. Try bringing your keyboard closer to your computer to see if that fixes the problem. You might just be using your keyboard from too far away.

(Video) Logitech Wireless Keyboard Not Working Troubleshooting Guide

Another reason it could lose its connection is if another device is interfering with the connection such as your mouse or some other device nearby. Disconnect other wireless devices nearby to see if one of them is interfering with the connection.

If neither of the above solutions work, your device might have lost its connection to the receiver.

  1. Remove the wireless receiver from your computer and put it back inWireless Keyboard Not Working [Fixed] (2)
    • After doing that try reconnecting it again.
  2. Try pressing the reconnection button on your keyboard.

Buying a New Receiver

If none of the solutions above work, your receiver might just be broken. The safest option, in this case, would be to buy one made by the same company that made your keyboard. If you can’t, there might be other replacements online.

If you’re buying one from a different manufacturer, it’s important to check that the wireless receiver is compatible with your keyboard. There should be a list of compatible devices in the product description. If you can’t tell, it’s best to contact support for a list of compatible receivers that you can use.

Update or Reinstall Your Keyboard Drivers

Before buying a new keyboard or sending it in to be fixed, the last thing you should check is if this is a driver-related issue. Search your computer for new drivers that need to be installed for your wireless keyboard.

In Windows, there are three ways to install new drivers:

(Video) Wireless Keyboard Not Working Fix | How To Fix Wireless Keyboard Not Working| Keyboard thik kare

Through the Device manager

  1. Go to your Windows Search and type in Device Manager
  2. Search under the Keyboards dropdown to find your wireless keyboardWireless Keyboard Not Working [Fixed] (3)
  3. If it has an arrow pointing down that means it’s disabled
  4. Re-enable it by right-clicking on it and selecting Enable Device

Through the manufacturer’s website

  1. Search for ‘your keyboard model + drivers’ on any search engine
  2. Click on the result that is from the manufacturer of your keyboard
  3. Search for and download the latest one
  4. Install it
  5. Restart your computer.

Through Window’s Update

  1. Through your Window’s search, search for update
  2. Click on Windows Update
  3. Click the button at the top that is labelled ‘Check for updates’Wireless Keyboard Not Working [Fixed] (4)
  4. Install any updates that are pending
  5. Restart your computer

With Mac computers, there are only general updates. Even if your keyboard is not a magic keyboard you can’t install individual device drivers from the manufacturer. To see if there are any updates for your Mac:

  • Click the search icon at the top right of your screen
  • Search for System Preferences
  • Press Software Updates at the bottom left
  • If there are any updates, install themWireless Keyboard Not Working [Fixed] (5)
  • Restart your computer

Reset Your Keyboard Drivers to Factory Default

If installing the latest drivers for your keyboard doesn’t work, then you should install the factory default drivers. You can find them by following the ‘Through the manufacturer’s website’ instructions above and picking the drivers with the earliest date. Or you can uninstall and then reinstall your keyboard from the Device Manager. This should set it back to factory defaults.

To do this:

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  1. Go to your Windows Search and type in Device Manager
  2. Search under Keyboards to find your keyboard
  3. Right-click on your keyboard and press uninstall
  4. At the top of Device Manager should be a button that allows you to Scan for hardware changes, press itWireless Keyboard Not Working [Fixed] (6)
  5. Look under Keyboards again and your keyboard should be back

Turn Bluetooth On

Another software-related issue could be that your Bluetooth is not turned on. Bluetooth is what your receiver use to connect your wireless keyboard to your computer.

To find your Bluetooth settings in Windows and turn it on:

  • Click on the Start button
  • Open your Windows settings (Gear Icon)
  • Search for the Bluetooth settings search result
  • Make sure the toggle under Bluetooth reads On

To find your Bluetooth settings on a Mac:

  • Click on the Apple Menu icon in the top right of the screen
  • Go to System Preferences
  • Click on the Bluetooth icon in the list of settingsWireless Keyboard Not Working [Fixed] (7)
  • Check to see if your Bluetooth is on, if not turn it on

Get It Fixed or Replaced

If none of the above solutions worked, your wireless keyboard could just be broken. Depending on your warranty you can send it back to the manufacturer to get fixed or take it to a computer repair person. If that’s not possible then you will have to buy a new one.


How Do I Find Drivers for My Logitech Wireless Keyboard?

Logitech has product pages for each of its devices that have support sections that include drivers for you to download. To find them follow the instructions below:

  1. Go to logitech.com
  2. In the searchbar type in the model of your keyboard e.g. logitech 360
  3. Click on your keyboard to be taken to it’s product page
  4. Scroll down the page until you come a section with support tab
  5. Click on Downloads which will take you to a page where your can download the latest drivers

How Do I Get Support for My Apple Magic Keyboard?

Apple doesn’t have individual drivers for its peripheral devices, such as keyboards for you to install. They do have lots of support documentation that hopefully fix any issues you have. To find their support documentation follow the instructions below:

(Video) FIXED: Logitech Wireless Keyboard Not Working

  1. Go to the Apple website
  2. Click on Support in the menu at the top
  3. Scroll down to the Search for topics search box
  4. Type in Magic keyboard or something more specific

That should lead you to a list of articles that can help you with any issues you may be having with your magic keyboard.

How Do I Find Drivers for My Razer Wireless Keyboard?

Razer does not have support sections for each device but rather a page that has a list of all their devices where you can download drivers.

  1. Go to the Razer website
  2. Click on Support in the menu at the top of the page
  3. Type in update wireless keyboard
  4. Click on the Software and Firmware Updates for Razer Peripherals
  5. Under the Keyboard dropdown, search for your device
  6. Download the firmware updater for your wireless keyboard

How Do I Find Drivers for My Redragon Wireless Keyboard?

Redragon has a general Downloads section where you can search for your device and then download associated software that will update the driver for you. Find them here:

  1. Go to the Redragon website
  2. Click on Download in the menu
  3. Search for your keyboard in the list, click on it
  4. Download and install the associated software


How do you fix an unresponsive wireless keyboard? ›

Replace the batteries in the keyboard and/or mouse. Reconnect the devices by pressing the reconnect button on the wireless receiver, and on the keyboard and mouse. Failing to reconnect wireless devices after changing the batteries is the most common cause of wireless keyboard and mouse failures.

What would cause a wireless keyboard to stop working? ›

The batteries that you are using are low in power. The receiver is plugged into a port that is not working. The wireless device that you are using has trouble synchronizing with the receiver. There may be interference from other wireless devices.

How do I reset my wireless keyboard? ›

To reset a wireless keyboard:
  1. Turn off your keyboard.
  2. With the keyboard turned off, hold down the ESC key.
  3. While holding down the ESC key, turn on your keyboard.
  4. After about 5 seconds, release the ESC key. You will see the keyboard lighting flash if the reset is successful.

How do I fix unresponsive keyboard keys? ›

Here's how to fix unresponsive keyboard keys:
  1. Unplug the keyboard and plug it back in. ...
  2. Try a different cable. ...
  3. Replace the batteries. ...
  4. Clean the keyboard. ...
  5. Blow out the unresponsive switch. ...
  6. Use contact cleaner. ...
  7. Inspect the solder joints. ...
  8. Replace the switch.
14 Mar 2022

Why is my wireless keyboard not typing letters? ›

Resync your devices with the USB receiver.

Sometimes the receiver gets out of sync with the wireless devices, causing them to stop working. Resyncing the setup is fairly easy. There is usually a Connect button somewhere on the USB receiver. Press that, and a light on the receiver should start flashing.

How do I get my computer to recognize my wireless keyboard? ›

Make sure your mouse or keyboard is paired with your PC
  1. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. ...
  2. On your PC, select Start > Settings > Devices > Bluetooth & other devices.
  3. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth.

Do wireless keyboards wear out? ›

Besides battery life, and keeping it charged, wireless keyboards usually don't have anything that would make them wear out quicker than a wired one. The switches are often exactly the same.

What are the causes of keyboard failure? ›

Dust, dirt, hair, and other debris can fall into the keyboard over time and obstruct a key's movement or interfere with its circuitry. Try removing the key that isn't working, and clean the area under and around it.

What is the reset button on a keyboard? ›

The reset button causes the microcontroller on your keyboard to enter bootloader mode. That sounds rather technical, but it's really easy: pressing the reset button tells your keyboard to prepare itself for new incoming firmware. This is very useful, because it allows you to flash new firmware to your keyboard.

How do I make my keyboard work again? ›

What to do if your laptop keyboard isn't working
  1. Restart the laptop. ...
  2. Clean the keyboard. ...
  3. See if it's a hardware issue. ...
  4. Check your keyboard drivers and settings. ...
  5. Make sure you have the right keyboard layout. ...
  6. Plug in an external keyboard.
19 Nov 2021

How do I reset my keyboard UK? ›

To change the keyboard back to the UK English layout try this keyboard shortcut first, press and hold down the WIndows key, (3rd from left on bottom row with the microsoft logo on it), now press the spacebar and a box should pop up on-screen showing the keyboard language, still holding the windows key down press and ...

Is there a keyboard lock button? ›

Location. The lock keys are scattered around the keyboard. Most styles of keyboards have three LEDs indicating which locks are enabled, in the upper right corner above the numpad. Some ergonomic keyboards instead place the lock indicators in between the key split.

Where is keyboard pairing button? ›

Connect your keyboard

Press and hold the pair button on the bottom of the keyboard for 5 seconds, until the LED starts to flash. On your Windows 10 PC, select Connect if a notification appears for your keyboard, then wait for it to get set up.

Why is my keyboard not connecting? ›

Reinstall Your Keyboard Driver

Even if you don't see an exclamation point, though, I recommend right-clicking your keyboard in this menu and choosing Uninstall Driver. Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again.

Where is the wireless switch on my keyboard? ›

Another way to enable WiFi is by pressing the "Fn" key and one of the function keys (F1-F12) at the same time to toggle wireless on and off. The specific key to use will vary by computer. Look for a small wireless icon as shown in the below example image of an F12 key.

What is the life span of wireless keyboard? ›

A wireless keyboard can last for over ten years, and some will only last you about three months. This period depends on many factors, such as the battery life, usage, and the quality of the keyboard. If you are using the keyboard correctly and are constantly maintaining it, it should last you a good while.

How long can a wireless keyboard last? ›

Most wireless keyboard and mice take 2-3 hours to fully charge, and last about 2-3 months before recharging. In most cases, the amount of time you use the mouse or keyboard will inform how long its battery lasts so different people might get different results. Do you turn off your wireless keyboard and mouse at night?

How do I know if my wireless keyboard is bad? ›

If Windows recognizes the wireless keyboard and installs a fresh driver for it, check to see if the keyboard now works. If it doesn't, you definitely have a bad keyboard. You can also safely assume that you have a bad keyboard if Windows fails to recognize it at all in the Device Manager.

Why is my keyboard all of a sudden not working? ›

An outdated or corrupt driver could be the reason your keyboard isn't working. Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver.

Can keyboards be repaired? ›

Can You Fix a Defective Laptop Keyboard? A laptop without a working keyboard might seem like a massive block to productivity, but it is possible to repair. This might involve some simple hardware and software maintenance, or it might require some hands-on repairs with your laptop's insides.

How do you diagnose a keyboard problem? ›

Run the Keyboard Troubleshooter in Windows 11 or Windows 10.
  1. Press and hold the Windows ( ) key, and then press the i key.
  2. Select Update and Security.
  3. Select Troubleshoot from the left panel.
  4. Look for Keyboard in the Find and fix other problems section, and run the Troubleshooter.
1 Sept 2022

What is a hard reset button? ›

To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.” Important: You're using an older Android version. Some of these steps work only on Android 9 and up.

Is it OK to press reset button? ›

If, on the other hand, the working settings are not the defaults, then when you press the RESET button you are wiping out all of the correct settings, which will prevent the device from working. So, don't ever press the RESET button, just reboot the device if that's what you're trying to do.

What key unlocks your keyboard? ›

If you press the NumLock key on the keyboard, pressing the right-side number keys cannot work since they are locked. To unlock the key characters on the keyboard, turn off the NumLock Key by pressing it again.

Where is pairing button on wireless keyboard? ›

Connect your keyboard

Press and hold the pair button on the bottom of the keyboard for 5 seconds, until the LED starts to flash. On your Windows 10 PC, select Connect if a notification appears for your keyboard, then wait for it to get set up. Don't see the notification?

What happens when keyboard is not working? ›

Check for hardware problems

Verify the keyboard is plugged in securely. Disconnect the keyboard from the computer and reconnect it to the same port. If you have a USB keyboard, you may also want to try a different USB port to isolate the issue.

Why is my keyboard not pairing? ›

You'll need to ensure that the adapter is plugged in properly. You can temporarily remove the Bluetooth adapter and plug it back in. If you still face Bluetooth connection issues with your keyboard, plug the adapter into a different USB port. Your PC likely has four or five USB ports to connect different accessories.


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